Our Return Policy

At Sunset Outdoors, our goal is to ensure you are completely satisfied with your custom fishing rod. Due to the personalized nature of our products, custom rods cannot be returned for a refund. However, we stand by the quality of our craftsmanship and are committed to making sure you are happy with your purchase.

Our Return Policy:

1. Non-Refundable Custom Orders:
   Custom fishing rods are built to your unique specifications and therefore cannot be returned for a refund.
   

2. Satisfaction Guarantee:
   If there is an issue with your custom rod, such as a defect or something that does not meet your expectations, please contact us within 30 days of receipt. We will work with you to address the issue and will make every attempt to correct it.
   

3. Modification and Adjustment:
   If adjustments or modifications can resolve the issue, if possible, we will make the necessary changes to ensure your satisfaction. Our goal is to deliver a rod that meets your standards and enhances your fishing experience.
   

4. Commitment to Quality:
   We use high-quality materials and professional rod-building techniques to create your custom rod. If you encounter any problems related to workmanship or materials, please let us know so we can correct it.
   

5. Contact Us:
   For any concerns or issues with your custom rod, please reach out to our customer service team. We are here to help and ensure you have a positive experience with Sunset Outdoors.

We appreciate your understanding and are dedicated to providing you with a high-quality, custom fishing rod that you will love. Thank you for choosing Sunset Outdoors for your custom rod needs.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail SunsetOutdoorsTx@gmail.com